Refund Policy

This Refund Policy forms an integral part of the Terms of Service of http://recyclix.com. By accepting stipulations and responsibilities as provided for by the Terms of Service, you accept this Refund Policy.

Upon registering an account with Recyclix Sp.z o.o., hereinafter referred to as the Service Provider, will receive your certain data and provide you with the services associated with usage of the Member's Area on the website satisfying and discharging obligations provided for by this Terms of Service.

Refund after topping up your balance

After topping up your account balance via any of the payment methods available in the Member's area, you will be able to refund this deposit within 48 hours by contacting the support services of the Service Provider or writing a message at refund@recyclix.com. If necessary, you will need to provide the Service Provider with additional data for refund. Therewith, you accept that the refund amount will be fewer than the deposit amount by the amount which is necessary for processing payments. More detailed information on the commission fee may be received in writing upon individual inquiry. The deposit will be refunded within 5 days.

Refund upon order cancelation

You are entitled to canceling your purchase after topping up your account balance within 48 hours.

In order to cancel the order, you will need to enter your Member's Area, copy information about the order you would like to cancel from TRANSACTION HISTORY section, and paste this information to the body of the refund request message on http://recyclix.com/refund. If necessary, you will need to provide the Service Provider with additional data for refund. Therewith, you accept that the refund amount will be fewer than the deposit amount by the amount which is necessary for processing payments. More detailed information on the commission fee may be received in writing upon individual inquiry. The deposit will be refunded within 5 days. Status of the cancelled transaction will be updated within 48 hours.

Mind that your transaction will not be canceled and you will not be entitled to receive the refund upon asking for a transaction cancelation after the cancelation term is due.

Refund upon termination of use

Irrespective of the causes of termination of use of the website by you, account balance funds in the form of cash that have not been withdrawn will be refunded solely after you contact the Service Provider in writing, your personal identification, establishment of your rights to use the account and the account funds as well as after deduction of the amount necessary for transaction processing from the positive balance of your account and the amount that you may due to pay to the Service Provider as a debt. Refund terms and the amount of deduction are to be discussed individually in every particular case and depend on the situation.

Refund upon inactivity of the account

If you do not use your account for more than 12 months, then it becomes inactive and your account funds will be refunded in compliance with all refunds rules associated with the termination of use of the website.